The best RV rentals in Didsbury, AB

We were unable to complete this booking as the owner cancelled it unprofessionally after we arrived to pick up the trailer. Upon arrival we observed that the trailer appeared dirty, with the dinette feeling sticky and covered in food crumbs, the sink dirty, the microwave oven dirty, the counter top dirty, the shower stall dirty and other areas. When asked, the owner unabashedly stated that he had not cleaned the trailer since it was last used. He also agreed that he had not filled the propane tanks, nor charged the battery (it was dead and we could not test the electrics), nor checked that the sumps were drained. Clean linens were not provided (the bed had one pillow and no sheets, just a dirty bed spread and the mattress was covered in stains). There were no towels provided and the cutlery was insufficient for two people: a single knife and spoon and two forks. Overall we were shocked but were feeling pressured to accept the rental as we had no alternatives for our vacation that was due to start right away. The owner offered to spend 5 minutes cleaning the trailer which we declined as that was not a sufficient amount of time and he suggested we continue with the booking and a discount. We were becoming frustrated with his attitude (he accused us of being unreasonable by demanding cleanliness standards of a hotel) and when we pointed out that his advertisement promised clean towels, full propane etc., he said he would have to change the ad as that “is not right”. He admitted to making mistakes in the listing and to not having prepped the trailer nor inspecting it fully after the previous renters returned it ( he actually said he “just stuck my head in the door and it looked clean”). So after agreeing to these facts, we asked for a 50% discount and that we would do the full clean and fill the propane tanks. He became agitated at this and said we were unreasonable and that the most he could offer us was 10% discount and reimbursement for the propane costs. When we pressed for a 42% discount, his monthly rate, for our 5-day rental, he stormed out of the trailer without a word and drove off in his minivan, leaving us alone in his trailer. When he returned, he told us he would not rent to us and asked us to leave the RV storage yard we were in. We will never rent from RV Camping, based upon this poor, unprofessional experience

Brandi and her husband, the owners were absolutely wonderful people, and completely went above and beyond with explaining everything, showing us everything, were super thorough and made themselves totally available to us in case of any issues or questions. They obviously care very much about their property and take great care of it, and so likewise they are very choosy about to whom they rent their trailer to (as it should be!). They left us all the info we needed. The trailer had a few extras in it for us to use which was very thoughtful. All we needed to do was bring our personal things and food. The rest is there. We of course thoroughly cleaned up after ourselves to leave it better condition than given (we do contribute to wear and tear after all!) and they were appreciative. Cannot say enough good things about the Wilsons. Great people, deserve to be treated well, so if you are chosen by them to rent their unit, consider yourselves worthy! Would of course rent again. A gracious thank you to the Wilsons from the Beaulieus!

Trailer was great, and James was easy to get along with! Highly recommended.